Return & Exchange

Can I return my product?

Yes, you can.

Any product that might be defective can be returned within only 7 days from the date of delivery.

If you are not satisfied with your product quality in spite of all the love we have put in its making please don’t forget to email to us the reason along with your order no.

All returned products must have:

  • Their original packaging
  • Price Tags
  • Original Invoice

Our email address is : support@rootsandwings.co.in

Which product cannot be returned?

  • Sale Products
  • Custom-made Products

Where and When can I expect a refund for my returned product?

Your refund will reflect in your account within 2 weeks of us receiving the returned product.

What can I do if I receive an incorrect product?

You will be given 2 choices:

1). To avail the complete refund in your account within 2 weeks of us receiving the wrong product.

2). To receive the correct product. In this case, please send the wrong item back along with the original packaging and tags.